My Legal Marketplace

Consumer Survey

This survey will be used to determine consumer behaviour when buying legal services so we can validate assumptions made in development. The result of this survey will only be used for this purpose. Any issues or questions relating to this survey should be directed to inbox@mylegalmarketplace.co.uk. This survey is for UK consumers only.

Q1. What is your age?

Q2. Please select where you live in the UK:

Q3. Have you ever bought legal services? (ie instructed a lawyer)

Yes
No

Q4. When buying personal legal services which factors are most important to you in relation to the law firm? (personal legal services are those bought as an individual rather than as a business e.g. family, residential conveyancing, etc)

Reputation
Cost
Proximity to home
Transparency in pricing
Other

Q5. Please enter further detail in relation to your selection in question 4:

Q6. If you could buy legal services by comparing price on a website - would this be beneficial to you?

Yes
No

Q7. Any comments related to your selection in question 6 (if any):

Q8. Which of the following would you use to assess the reputation of a law firm?

Age of law firm
Ranking of lawyers within law firm
Independent reviews of service (e.g. Trustpilot)
Word of mouth recommendation about firm
Ranking of particular practice area (e.g. Family)
Other

Q9. Any comments related to your selection in question 8 (if any):

Q10. Would the law firm supporting any of the following causes positively affect your buying decision for legal services with that firm?

ESG
Equality and Diversity - LGBTQ+
Equality and Diversity - Social Mobility
Equality and Diversity - Minority Ethnic
Equality and Diversity - Gender
Equality and Diversity - Disability
Charitable work (e.g. fundraisers, volunteering, pro bono, etc)

Q11. Thanks for filling out this survey - if you would like to be involved with the testing of My Legal Marketplace please enter your email below:

Q12. Any other comments (if any):

Feel free to keep updated on our progress by following our LinkedIn company page here or Twitter here. We expect to launch in late Summer 2022.